Return policy at skin nucleus allows customers to request a refund, replacement, or exchange within 15 days of receiving a product. The product must be in its original condition and packaging.
Conditions for Return
1. What to do with the product to return?
• Keep the product in its original packaging and include original accessories.
2. What can be returned?
• Damaged products, Products that are different from what was ordered, and Missing items.
3. How to request a refund?
• Raise a request within 15 days of receiving the product .
• If the product is damaged, hand it over to the delivery executive during delivery
• If the product is not as described, raise a request within 15 days of delivery.
Contact Us
If you have any questions regarding our Return Policy or need further assistance, please contact our Customer Service team:
• Email: customersupport@skinnucleus.com
• Phone: +91-7814621421
• Hours: Monday to Friday, 9 AM to 5 PM EST
Thank you for choosing Skin Nucleus. We value your business and look forward to serving you again.
Sincerely,
The Skin Nucleus Team